Citibank is the consumer banking division of the multinational financial services company Citigroup. Citibank offers a currency conversion and money transfer service to 16 countries including South Africa, Thailand, and Japan.
In order to use the remittance service, customer needs to hold an account with the Citibank. Also, the customer does not need to provide any ID proof for making a remittance as the ID proof verification is done by Citibank at the time of opening the account.